Kai Baldwin is a veteran. He was medically separated from the ADF and went through the entire DVA process himself. The claims, the paperwork, the frustration, the delays. He knows exactly how it all goes because he's lived it.
That firsthand experience is what drives everything BAC does. Over the years, Kai has helped thousands of veterans navigate the DVA system. BAC was built to be a one-stop shop for everything DVA. From initial liability claims through to permanent impairment, appeals, ComSuper, and for those who are eligible, Retrospective Medical Discharge, a complex and often misunderstood pathway that can be life-changing for veterans who were discharged without proper medical recognition.
Kai is honest, sometimes to a fault, and always transparent. You'll never get a runaround or be left wondering where things are at. What you see is what you get.
Baldwin Advocacy & Claims was founded on our values of integrity, transparency, and care. Your entitlements belong to you.
BAC operates on a fixed-fee model. Transparent, fair, and aligned with where the industry needs to go. Kai publicly backed the Senate Inquiry into veteran advocacy fees. It reported in November 2025 and called for action on commission-based fees, which the Government has agreed to consider. Fixed fee is where the industry is heading.
This isn't just a business to Kai. It's personal.
