Initial Liability Claims

Your DVA Initial Liability Claim,
Done Properly the First Time.

Name: Baldwin Advocacy & Claims
Address: Gumdale, QLD, 4154, AU
Telephone: +61721030427
Price range: Fixed Fee

Initial Liability is DVA accepting that your condition is service-related. Nothing else opens until it does. I find every claimable condition, build the evidence and lodge the claim, fixed fee.

Book a Free Consultation → Read the Full Guide

Who This Is For

Serving or Discharged,
With Conditions From Your Service.

Serving members and veterans with physical or mental health conditions from service that DVA hasn't accepted yet. Knees, backs, hearing loss, tinnitus, PTSD, anxiety, skin conditions. Caused by service, aggravated by service, or from treating another service-related condition: it all counts.

Some conditions accepted already? Since 1 July 2026 every new claim is decided under one Act, the MRCA, no matter when you served, and accepted VEA or DRCA conditions carry across automatically. We claim only what's missing.

Watch: Initial Liability in 80 Seconds

What BAC Does

How I Run Your Initial Liability Claim

1. Find Every Claimable Condition

A free consult and your full service history. I identify every condition that could be eligible, not just the one you rang about.

Full service history review
Physical and mental conditions
Nothing left off

2. Build the Medical Evidence

DVA needs a diagnosis for every condition from a qualified health professional, and the evidence has to fit the Statement of Principles. I coordinate the reports.

A diagnosis per condition
Evidence matched to SoP factors
Complete before lodgement

3. Prepare and Lodge

I prepare the claim and lodge it through MyService once you've approved BAC to act on it. You see it first.

Lodged through MyService
You approve BAC in MyService
Every condition on one claim

4. Chase DVA to a Decision

DVA reviews your evidence and service records and may ask for more. I answer every request and chase DVA to a decision, then line up Permanent Impairment.

Every request answered fast
Needs assessment after acceptance
Straight into Permanent Impairment

What You'll Need

Bring What You Have. I'll Find the Rest.

Your service history: postings, deployments, injuries and what you remember of your Defence medical records.
Every condition you think is connected to service, physical and mental. Don't downplay anything.
Any GP or specialist reports, scans or diagnoses. No diagnosis yet? I'll organise it.
A myGov account linked to DVA, so you can approve BAC in MyService.

Common Questions

Questions I Get Every Week

What is a DVA initial liability claim?

It's the claim that asks DVA to formally accept a condition as service-related. Once accepted, that condition unlocks DVA-funded treatment, Permanent Impairment compensation and, if it affects your ability to work, incapacity payments.

Can I lodge one while I'm still serving?

Yes. Getting conditions accepted while you're still in is step one, so don't wait for discharge. If a medical separation is coming, read that page too.

How long does an initial liability claim take?

DVA publishes its current average processing time for Initial Liability claims on its website, and it is measured in months, not weeks, with DVA contact about every 30 days. The biggest delay is an incomplete claim: DVA registers it, then holds it until the missing diagnosis arrives, so I don't lodge until it's complete.

My conditions were accepted under the VEA or DRCA. Do I claim them again?

No. Since 1 July 2026 a condition accepted under either old Act automatically counts as an accepted MRCA condition (section 24A). New and worsening claims are decided under the MRCA. We claim whatever was never accepted.

Initial Liability is where most veterans sell themselves short, and everything else is built on it. BAC charges a fixed fee, agreed before we start, with no percentage cut, so your entitlement stays yours. Read my guide to DVA Initial Liability for the detail, then see what comes next: a Permanent Impairment claim.

Get Initial Liability Sorted.
Everything Else Builds on It.

A free, no-obligation chat about your conditions and what you can claim.

Book a Chat with Kai →

Free · Confidential · Fixed Fee · Veteran Owned & Led

Your DVA Initial Liability Claim,Done Properly the First Time.

Serving or Discharged,With Conditions From Your Service.